Download Citation on ResearchGate | On Dec 1, , John Shook and others published How to change a culture: Lessons from NUMMI }. Manageris recommande l’article How to Change a Culture: Lessons from NUMMI , MIT Sloan Management Review, 1 Jan Examining how this transformation took place provides insight into corporate- culture change and lean manufacturing. The most important and.

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How to Change a Culture: Lessons From NUMMI

To enjoy the full article sign increate an accountor buy this article. As someone who was there at its launch and lrssons a striking story of phenomenal company culture reinvention, I am often asked: A world that is in such a constant state of change must be met with minds that are equally willing to adapt and change. Krafcik experienced the […].

Recognize that the way that problems are treated reflects your corporate culture. Skip to toolbar Sites at Penn State.

Learning for Change: the NUMMI Experience

So I decided ot read up on it. This is followed by further questions that delve into the realities of being a leader in a global world Moran et al, How to change a culture: Almost all themes hiw with quality need a thinking change. But the most disastrous aspect of the GM production process was the typical American way of thinking about manufacturing and production back then. Now, prior, GM had severe issues. All of this was just happening.

Learning for Change: the NUMMI Experience

The real hurdle goes back to the concept of having an open mind and a willingness to learn and change. Video retrieved from https: Thanks again for discussing this, -AJ. For growth, there must first be a willingness to learn, followed by a readiness to apply what has been learned.

There may be bumps in the road, as Moran et al. Image courtesy of Flickr user smi23le. The joint venture was a true exploration of the power of cultural influence, learning, and adaptation Shook, Shook explained how the new training plan was implemented and started a complete turn-around of the Fremont plant employees Shook, I think, the best way the people can change is, first, changing the behavior, then, as a result, changing the culture.


Shook explained that the NUMMI experience gave him a new way of thinking from the general Western approach to organizational change Shook, Photo retrieved from http: As a result, thousands of cars would end up at the end of the how to change a culture lessons from nummi line in pieces!

Workers never showed up on time, people would literally get drunk on the job, workers actually threw their how to change a culture lessons from nummi liquor bottles into the door frames of cars! Leaders need to keep up with scientific, technological, economic, and industrial changes Moran et al, That really is all there can be said on it. What I mean to say is, learning from others may lead to incorporating what has been learned, or it may mean discovering what will not work.

It was just a dream. Global leaders learning from others and change. As a result, employee behavior dramatically improved, and NUMMI — nearly over night in the business world — because the greatest success GM, and American auto manufacturers, ever saw. The Leading Question How can managers change the culture of their organization? However, application does not necessarily mean direct application. The answer may not be within the organization.

The answer may not even be within the same culture. You must sign in to post a comment.

In fact, according to Toyota manager John Shook in an MIT Sloan Management Review article, culture change was not the goal, but the natural by-product of how people were treated and a new […]. For example, some aspects of Japanese management may meld well with American management, while some practices from each culture do not work well in the other culture Moran et al, While this stopped production from continuing, the yow was able to address the problem right then and there, and after the problem was fixed, the lone restarted, the end result was a finished hw at the end how to change a culture lessons from nummi the line FREE of problems, issues, and missing parts.

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Add a comment Cancel reply You must sign in to post a comment. The concept of learning from others and embracing change reminded me of NUMMI, which I learned about a while back in my education.

culfure It wanted how to change a culture lessons from nummi put an idle plant and work force back on line. Fix those cars out in the back lot, but the line keeps moving! The new company, Tesla, eventually bought the facility and uses it today, but NUMMI will go down in history as the origins of American business cultural humility in recognizing a need for change, a willingness to accept that and learn, and achieve measured success as a result.

The agreement with the United Auto Workers union was yet to be signed. Employee relations was improved with open door policies, direct communication, continuing education programs, and peer culyure.

This is a summary of the full article. Findings Start by changing what people do rather than how they think.

This is a universal method of learning. You must be logged in to post a comment. Very often, they were missing nuts, bolts, weld tacks, windows and windshields, tires, even engines! Here again, GM learned from Toyota as new management practices were introduced.